Your information, handled with care.

Data controller

PennyPal is operated by Srinivasa Chandaka. For privacy requests or data protection questions, contact contactus@pennypal.uk.

Effective date

April 24, 2026

Information PennyPal may handle

• Financial statement data and transaction records that you choose to import into the app
• Household sharing information required to provide shared views between invited members
• Basic support information if you contact PennyPal by email

How information is used

• To provide statement import, organisation and spending insight features
• To support household sharing features between authorised household members
• To respond to support requests and improve reliability

Legal and product basis

PennyPal processes information only where there is a valid lawful basis under UK GDPR.

• Contract: to provide imports, syncing, household sharing and core app functionality
• Legitimate interests: to respond to support requests, improve reliability and prevent misuse
• Legal obligation: where retention or disclosure is required by applicable law

Data sharing

PennyPal does not sell personal information. Information may be shared only when needed to deliver product functionality, such as household sharing features you choose to enable, or with service providers used to support the website or support workflows.

International data transfers

Some service providers used for website delivery, app distribution, support tooling or font delivery may process limited technical data outside the UK. Where this happens, PennyPal relies on appropriate safeguards such as adequacy decisions or contractual data protection commitments.

Data retention

Information is retained only for as long as reasonably necessary to provide the service, manage support, comply with legal obligations, resolve disputes and enforce agreements.

Data security

PennyPal takes reasonable measures to protect information, but no method of transmission or storage is completely secure. Users should avoid sending highly sensitive financial credentials by email.

Your choices

• You control what statements and transaction data you import
• You control whether household sharing is enabled
• You can request support or privacy help by emailing PennyPal

Your rights

Subject to applicable law, you may have the right to request access, correction, deletion, restriction, portability or objection in relation to your personal data.

You may also have the right to complain to the UK Information Commissioner's Office (ICO). PennyPal encourages users to contact contactus@pennypal.uk first so questions can be resolved directly.

Children's privacy

PennyPal is not intended for children under 13 in the United Kingdom. If PennyPal becomes aware that personal data from a child under that age has been provided in error, reasonable steps will be taken to delete it.

Third-party content

The website currently uses third-party font delivery services, which may receive technical information such as IP address and browser metadata when pages load.

Contact

For privacy questions, contact contactus@pennypal.uk.